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The Bee’s Keys - Terms & Conditions - Updated 1st July 2024

 

Monthly Payment Inclusions:

- 40 lessons over the school year

- Performance classes

- 12-month home subscription to Piano Maestro for iPad (valued at £45)

- Ongoing support via the Student Portal

- Studio licence for printed music and books

- The Book Lending Library, including supplementary exam books and 'One arm' books for injury scenarios

- Games Library

- Pupil incentives

- Flexible booking

- 20% discount code for musical instruments from Casio via https://www.casio.co.uk/em

 

Exclusions:

- The monthly fee does not cover exam books, scale books, method books, or any exam or competition entry fees.

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Fees:

- £80 per month for 40 one-hour group lessons over the school year. There will be Eleven payments from September to July. (No payment is due for August.)

 

Payments:

- Payments are due on the 25th of each month for the following month's lessons.

- Lessons cancelled with less than 24 hours notice will be charged, and no makeup lessons will be provided.

 

Illness Policy:

- Students who are ill must not attend in-person lessons. Please notify us before your scheduled lesson time so we can arrange a reschedule.

 

Cancellation and No Shows:

- Students wishing to discontinue lessons must email Sarah@TheBeesKeys.co.uk with one month's notice.

- No-shows and lessons cancelled within 24 hours of the appointment time will be charged, and no makeup lessons will be provided.

- No refunds will be given unless we are unable to provide the scheduled lessons.

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Makeup Lessons:

- Makeup lessons are possible under the following conditions:

  - The lesson was cancelled at least 24 hours in advance.

  - The student is ill (notification required any time before the lesson).

 

Rescheduling Lessons:

- Lessons can be rescheduled for any reason with at least 24 hours notice.

- To cancel or reschedule a lesson, log into the [student portal](https://www.pianolessonsinswindon.com/student-portal-login), navigate to 'Calendar,' select your lesson, and follow the prompts to either 'Cancel Attendance' or 'Register' for a new slot.

- If a suitable slot is unavailable in the same week, students may double up on lessons in a future week.

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One-to-One Lessons:

- We do not offer one-to-one lessons as part of our standard services. Private tuition can be arranged directly with our self-employed teachers, with prices starting from £27.50 per half-hour session.

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Links:

Child Protection Policy and Plan

Equality and Diversity Policy and Plan

Health and Sickness Policy

Privacy Statement

Privacy Policy

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